- German Supreme Court: tour organizer must not reserve alterations of the flying times;
- Austrian Supreme court asks CJEU for interpretion of Reg. 785/2004 and the Montreal Convention;
- Aviation Safety Network: accident fatalities at record low in 2013;
- UK: Supreme Court finds refusal of double room to same sex couple discriminatory;
- U.S. Supreme Court refuses to hear appeal in West Caribbean Airways crash case;
- Austrian Supreme Court: hotelier liable for legionella disease;
- Canada: Ontario Superior Court of Justice decides on Montreal Convention exclusivity;
- Australia: Supreme Cout of Queensland decides in 'cramped' air passenger case;
- U.S. Jurisdiction re Eurail Pass;
- Article on hotel classification in Ireland;
- IFTTA Law Review 3-2013 now available online;
- UK: Court of Appeal decides in broken glass door case;
- Australia to abolish travel agents licensing;
- CJEU decides on jurisdiction in package travel case;
- European Court of Human Rights: few hours' detention of airline passenger for airport security checks not excessive ;
- Conference on latest developments in European Travel Law at ERA in Trier, Dec. 5-6, 2013;
- CJEU: Including fingerprints in passports is lawful;
- USA: DOT fines United Airlines USD 1.1 million for lengthy tarmac delays;
- European Court of Human Rights affirms internet news portal's liability for offensive online comments of its readers about a ferry company;
- USA: Appelate court decides on angry passenger's Facebook and Twitter posts about an airline employee;
- Master program in International Tourism Management and Analysis (ITMA);
- France: Court of Appeal affirms fine for price fixing in the leisure and tourism sector;
- UK: Court of Appeal clarifies "accident" according to Article 17 of the Montreal Convention;
"Sodalem esse societatis quae dedicetur ad exercitatio legis ut produceat iter peregrationemque"
Monday, January 20, 2014
Recent postings on IFTTA News
Thursday, January 03, 2013
IFTTA News - Recent Items
- USA: Federal Aviation Administration to reexamine passenger use of portable electronic devices on board aircraft;
- CJEU: no distance contract required for consumer forum pursuant to Brussels I Regulation;
- USA: court decides on passenger complaint against cruise ship operator;
- USA: defamation lawsuit against TripAdvisor dismissed;
- Bulgaria: new tourism legislation in parliament;
- California: new law allows travel agents to sell travel insurance;
- Australia: Indonesian national airline not immune from legal action by the Australian Competition and Consumer Commission;
- USA: cruise ship forum-selection clause upheld;
- Germany: one more reference for ECJ preliminary ruling on Reg. (EC) 261/2004;
- Florida: Costa Concordia lawsuit dismissed;
- European Court of Justice decides in two denied boarding cases;
- Austria: reference for ECJ preliminary ruling on Brussels I-Regulation;
- Travel Agent Arbiter in US Digitizes all substantive decisions;
- Single European Sky: 10 years on and still not delivering;
- German Supreme Court: no air transport contract for passenger "Still Unknown";
- UK: Birmingham County Court decides in broken glass door case;
- ECJ reconfirms "Sturgeon" decision;
- Germany: Supreme Court decides on international jurisdiction with regard to letting of holiday homes;
- ECJ decides on VAT taxation of in-house transport services provided by a travel agent;
- Austrian Supreme Court: domain "hotel.eu" registered in bad faith;
- German Supreme Court: no compensation from non-EU carrier for delay of connecting fligth departing from non-EU airport;
- Germany: court decides that airline can ban OTA from access to its booking website;
- CLIA: new safety policies for global cruise industry;
- ECJ clarifies time limit for court actions under EU Air Passenger Rights Regulation;
- ECJ: Rail passengers must be given information on main connecting services, whichever railway undertaking operates them;
- ECJ decides on airlines' liability for checked baggage pursuant to the Montreal Convention;
- U.S.-DOT: new rules for charter operators;
- Canada: class action over expiring loyalty program points;
- USA: DOT fines Travelzoo for violation of Code-Share Disclosure Rules;
- USA: Federal Trade Commission requires hotels to disclose all mandatory surcharges;
- EU-Commission updates Airline Blacklist;
- USA: DOT fines Vision Airlines for charter violations;
- IFTTA Law Review 3-2012 available online;
- California: Attorney General files Law Suit against Delta Airlines over mobile app;
- German Supreme Court: consumer entitled to cancel cruise to the Caribbean because of ash cloud preventing him to fly;
- USA: airlines to challenge DOT advertising rule before U. S. Supreme Court;
- USA: DOT collected USD 3.6 M in fines for air passenger rule violations in 2012
Monday, September 03, 2012
Update on IFTTA News
- German Court challenges EU Regulation on security standards for passports and travel documents;
- UK: airlines to include debit card surcharges in headline prices;
- Canada: Transportation Agency decides in flight cancellation and overbooking cases;
- Germany: lugagge to be carried on a later flight is no legitimate reason to deny boarding;
- Denmark: passengers of a cancelled flight entitled to rerouting at the earliest opportunity;
- New Body Scanners at Scottish Airports;
- Netherlands: new reference for ECJ preliminary ruling regarding air passenger rights;
- German Supreme Court: no compensation for flight cancellation caused by strike;
- EU Economic and Social Committee publishes opinion on passenger rights in all transport modes;
- Egypt: new tourism minister appointed;
- IFTTA Law Review 2-2012 available online;
- USA: DOT fines companies for violating Consumer Protection and Price Advertising Rules;
- UK: Bad Taste Tweets Not Criminal;
- USA: Airlines lose appeal against DOT fare rules;
- EU Commission publishes consumer tips for visitors to the 2012 Olympic Games;
- UK and Unfair Contract Terms Reforms;
- CJEU: inclusion of flight cancellation insurance as a default setting unlawful when selling air tickets over the internet;
- UK: British Airways to check passengers on Google?;
- Austria: regulation on proper rail passenger behaviour;
- USA: new law to require airlines to seat families together?;
- Scottish Jurisdiction over Shetland;
- Austria: Appelate court decides on "fly all or pay up" clauses;
- Spain: Court of Appeal of Barcelona regards Ryanair's boarding pass printing policy lawful;
Friday, June 22, 2012
Most recent IFTTA news posts
- ECJ Advocate General delivers opinion on rail passenger rights;
- USA: Transportation Secretary queried on EU Emissions Trading System;
- Civil Juries to Receive Guidance on Damages in Scotland;
- Austria: Appelate court reverses judgement in missed connecting flight case;
- Swedish Court asks ECJ for peliminary ruling regarding Montreal Convention and Reg. 261/2004;
- ECJ Advocate General: distance contract not preconditional for consumer forum;
- European Commission launches new European Consumer Agenda;
- Austria: new legislation related to travel and tourism;
- ECJ Advocate General proposes the Court to confirm its "Sturgeon"-Judgement;
- EU Commission to hold another stakeholders' conference on the PTD revision;
- Germany: Supreme Court to hear cases on airline personnel strikes as "extraordinary circumstances";
- Germany: Fiscal Court decides over VAT on hotel vouchers;
- UK: Hotel owner fined in fire safety trial;
- IHRB roundtable on Tourism Industry and Human Rights in London;
- USA: DOT issues guidance on aviation consumer information-related requirements;
- UK: OFT fines British Airways in fuel surcharges price-fixing case;
- Canada: Supreme Court decides on jurisdiciton over foreign companies;
- New proposals to address crimes at sea;
- EU: Open Consultation on the European Tourism Label for Quality Systems Initiative;
- EU: Public consultation on a review of EU passenger ship safety legislation;
- EU Parliament gives green light to air passenger data deal with the US;
- ECJ Advocate General Bot: compensation for denied boarding not limited to overbooking;
-
German Supreme Court decides on organizer's liability for changing flight departure time;
Monday, March 05, 2012
New on IFTTA News
- USA: DHS report says X-ray scanners at airports are safe;
- ECJ Advocate General: air ticket pricing rules regarding ‘optional price supplements’ also apply to a cancellation insurance;
- USA: Appelate court affirms foreign nationals' standing to challenge a "no-fly list" inclusion;
- European Union: Parliamentary Transport and Tourism Committee calls for improved air passenger rights;
- ECJ to hear cases challenging its "Sturgeon" judgement;
- European Union: Public consultation of stakeholders on the "European Charter for Sustainable and Responsible Tourism";
- European Court of Justice: insolvency protection also applies in case of a package organiser’s fraudulent conduct;
- "Reviews you can trust" - UK Advertising Standards Authority finds TripAdvisor ads misleading;
- USA: Appelate court confirms limitation of liability clauses in airline's "Conditions of Carriage";
- Germany: new reference for ECJ preliminary ruling regarding Reg. 261/2004;
- EU Transport Commissioner receives commitment from Cruise industry to fully engage in review of passenger ship safety rules;
- Canada: body height is not a disability;
- UNESCO: cruise ships should steer clear of Venice lagoon;
Tuesday, October 18, 2011
Update on IFTTA news
- USA: DOT fines Orbitz for violating price advertising rules
- ECJ Advocate General delivers opinion on EU Emissions Trading Scheme
- Irish High Court confirms exclusivity of Montreal Convention with respect to international air carriage
- Scottish Legislation to Tackle Football Sectarianism
- Germany: yet another reference for preliminary ruling challenging "Sturgeon"
- European Court of Justice: "Cancellation" also covers discontinuation of a flight
- Kenya: tourism minister issues open letter regarding piracy
- UK: Office of Fair Trading received super-complaint about travel money
- European Commission publishes results of the Online ticket Sales Sweep
- Seychelles: Sustainable Tourism Label announced
- USA: DOT fines Virgin Atlantic for deceptive online advertising
- USA: Travel Association and ATA support new Visa legislation
- World Travel & Tourism Council addresses governments on World Tourism Day
- France to impose new tax on luxury hotel rooms
- USA: DOT to require airlines to make their websites and kiosks accessible to disabled travelers
- Conference: EU Passenger Law – Towards 2020, Leuven
- Interesting case! Preliminary Ruling: ECJ C-410/11
- Austrian Supreme Court: hotel liable for theft from safe in hotel room
Tuesday, August 17, 2010
Germany: reference for preliminary ruling of the ECJ with regard to Reg. 261/2004
Does Article 4(3) of Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91 ( 1 ) apply to a passenger with a confirmed reservation for an outward and a return flight who does not present herself for boarding for the return flight owing to the following circumstances:
- The operating air carrier denied the passenger, who had presented herself punctually for boarding for the outward flight, boarding against her will and announced its intention of denying her boarding on the return flight.
- Boarding was denied because of the operating air carrier’s mistaken assumption that, because of a chargeback, it was entitled to a processing fee, which the passenger had not yet paid?
Case C-226/10 - Hannelore Adams v. Germanwings GmbH
Source: Official Journal of the European Union C 209/15
Wednesday, June 16, 2010
European Court of Justice: no obligation to reimburse patient for costs of unscheduled hospital care during a temporary stay in another Member State

The Court therefore dismissed the action brought by the Commission.
Source: ECJ press release No 56/10 of June 15, 2010
Full text of judgement available here>>.
Tuesday, June 08, 2010
European Court of Justice: Directive on unfair terms in consumer contracts allows stricter consumer protection rules by member states

In judgement of June 3, 2010 in Case C-484/08 (Caja de Ahorros v. Ausbanc), ECJ held that the Directive carried out only a partial and minimum harmonisation of national legislation concerning unfair terms, while recognising that Member States have the option of affording consumers a higher level of protection than that for which the Directive provides. Member States therefore may retain or adopt, throughout the area covered by the Directive, rules which are stricter than those provided for by the Directive. Consequently, the Directive does not preclude national legislation which authorises judicial review as to the unfairness of contractual terms which relate to the definition of the main subject-matter of the contract or to the adequacy of the price and remuneration, on the one hand, as against the services or goods to be supplied in exchange, on the other hand, even in the case where those terms are drafted in plain, intelligible language.
Source: ECJ press release No 52/10 of June 3, 2010
Tuesday, May 18, 2010
European Court of Justice: Advocate General gives opinion on jurisdiction based on website advertising
Case C-585/08 (Pammer v. Reederei Schlüter) in addition involved the issue whether a journey on a cargo ship including accomodation, opportunity of shore leaves and certain leisure facilities on board (swimming pool, gym, deck-chairs, etc.) constitutes a contract which, for an inclusive price, provides for a combination of travel and accommodation according to Art. 15(3) of the Brussels I Regulation. Advocate General Trstenjak suggested to answer this question to the positive.
Full opinion available in German, French, Italian, Slovene and Finnish.
Monday, May 10, 2010
European Court of Justice: liability limit of Montreal Convention includes both material and non-material damage
On 14 April 2008, Mr Walz brought an action against the airline Clickair claiming damages from it for the loss of checked baggage in the context of a flight from Barcelona (Spain) to Oporto (Portugal) operated by that company. In that action, Mr Walz claimed total damages of €3200: €2700 for the value of the lost baggage and €500 for non-material damage resulting from that loss. The Juzgado de lo Mercantil nº 4 de Barcelona (Commercial Court No 4, Barcelona, Spain), before which the proceedings were brought, asks whether the limit of air carriers’ liability set by the Montreal Convention in the case of loss of baggage includes both material and non-material damage or whether, on the contrary, material damage is subject to the limit of 1000 SDR, while, on the other hand, non-material damage is subject to a further limit of the same amount, so that the total combined limit for material and non-material damage is 2000 SDR.
European Court of Justice on May 6, 2010 ruled that for the purposes of determining the limit of an air carrier’s liability for the damage resulting, inter alia, from the loss of baggage, the term ‘damage’ in the Montreal Convention must be interpreted as including both material and non-material damage.
Source: ECJ press release 43/10
Full text of judgement Walz v Clickair C-63/09 available here>>.
Monday, May 03, 2010
Germany: reference for preliminary ruling of the ECJ in regard to travel agency taxation
Art 26 of the directive provides as follows:
1. Member States shall apply value added tax to the operations of travel agents in accordance with the provisions of this Article, where the travel agents deal with customers in their own name and use the supplies and services of other taxable persons in the provision of travel facilities. This Article shall not apply to travel agents who are acting only as intermediaries and accounting for tax in accordance with Article 11 A (3) (c). In this Article travel agents include tour operators.
2. All transactions performed by the travel agent in respect of a journey shall be treated as a single service supplied by the travel agent to the traveller. It shall be taxable in the Member State in which the travel agent has established his business or has a fixed establishment from which the travel agent has provided the services. The taxable amount and the price exclusive of tax, within the meaning of Article 22 (3) (b), in respect of this service shall be the travel agent's margin, that is to say, the difference between the total amount to be paid by the traveller, exclusive of value added tax, and the actual cost to the travel agent of supplies and services provided by other taxable persons where these transactions are for the direct benefit of the traveller.
3. If transactions entrusted by the travel agent to other taxable persons are performed by such persons outside the Community, the travel agent's service shall be treated as an exempted intermediary activity under Article 15 (14). Where these transactions are performed both inside and outside the Community, only that part of the travel agent's service relating to transactions outside the Community may be exempted.
4. Tax charged to the travel agent by other taxable persons on the transactions described in paragraph 2 which are for the direct benefit of the traveller, shall not be eligible for deduction or refund in any Member State.
Tuesday, April 20, 2010
Bulgaria: reference for a preliminary ruling on PTD
- How is the term 'other tourist services' in Article 2(1)(c) of Directive 90/314/EEC to be interpreted, and does that term cover the organiser's obligation to insure the consumer?
- - What risks must be covered by the insurance contract concluded, on behalf of the consumer, between the organiser and the insurance company?
- - What type of insurance must be provided by the insurance contract concluded, on behalf of the consumer, between the organiser and the insurance company: a group insurance policy covering all the participants in the package tour or an individual insurance policy covering each individual participant in the package tour?
- Is the organiser's obligation under Article 4(1)(b)(iv) of Directive 90/314/EEC to provide the consumer before the start of the tour with information on the optional conclusion of an insurance policy to cover the costs of assistance, including repatriation, in the event of an accident to be interpreted as meaning that it includes the organiser's obligation to conclude an individual insurance policy with the consumer covering the costs of assistance, including repatriation, in the event of an accident?
- Is the organiser of the tour obliged under Directive 90/314/EEC to provide the consumer with the original insurance policy before the tour commences?
- How is the term 'damage' resulting for the consumer from the failure to perform, or the improper performance of, the contract in Article 5(2) of Directive 90/314/EEC to be interpreted?
- Does the term 'damage' resulting for the consumer from the failure to perform, or the improper performance of, the contract in Article 5(2) of Directive 90/314/EEC also cover liability in respect of non-material damage suffered by the consumer?
- How are the third and fourth subparagraphs of Article 5(2) of Directive 90/314/EEC to be interpreted in the event of claims for compensation in respect of non-material damage on the ground of personal injury which are based on the failure to perform, or the improper performance of, the services under the contract, including the failure to provide the consumer with the original insurance policy, in the case where the latter does not provide for any limitation of liability to pay compensation?
First reported to IFTTA by Stephan Keiler.
Friday, February 19, 2010
Sturgeon v. Condor: German Supreme Court grants compensation to plaintiffs
As Condor had failed to prove extraordinary circumstances decision had to made in favour of plaintiffs.
Source: BGH press release 40/2010 of Feb 19, 2010. Find full text in German here>>.
Wednesday, February 17, 2010
European Court of Justice has no jurisdiction to interpret Warsaw Convention
On 22 December 2003, Ms Bogiatzi brought proceedings for damages against Deutscher Luftpool – an association of aviation insurers which is governed by German civil law – and Luxair before the tribunal d’arrondissement de Luxembourg (District Court, Luxembourg), relying on Regulation No 2027/97 and the Warsaw Convention. Ms Bogiatzi’s claim, brought five years after the events at issue took place, was held inadmissible. The court held that the two-year limitation period provided for in Article 29 of the Warsaw Convention for bringing actions for damages is predetermined and may not be suspended or interrupted. The inadmissibility of the claim was confirmed on appeal. Ms Bogiatzi then appealed on a point of law to the Cour de cassation (Court of Cassation) which decided to stay proceedings and file a reference for preliminary ruling to the ECJ.
In its judgement of 22 October 2009 ECJ rejected jurisdiction for the following reasons:
Pursuant to Article 234 EC, the Court has jurisdiction to give preliminary rulings concerning the interpretation of the EC Treaty and on the validity and interpretation of acts of the institutions of the Community. According to settled case-law, an agreement concluded by the Council, in accordance with Articles 300 EC and 310 EC, is, as far as the Community is concerned, an act of one of the institutions of the Community, within the meaning of subparagraph (b) of the first paragraph of Article 234 EC. The provisions of such an agreement form an integral part of the Community legal order as from its entry into force and, within the framework of that order, the Court has jurisdiction to give preliminary rulings concerning the interpretation of such an agreement. However, as the Community is not a contracting party to the Warsaw Convention the Court does not, in principle, have jurisdiction to interpret the provisions of that convention in preliminary ruling proceedings.
Even though the Court has jurisdiction to interpret an international convention which has not been ratified by the Community where and in so far as, pursuant to the Treaty, the Community has assumed the powers previously exercised by the Member States in the field to which such convention applies, in absence of a full transfer of the powers previously exercised by the Member States to the Community, the latter cannot, simply because at the material time all those States were parties to the Warsaw Convention, be bound by the rules set out therein, which it has not itself approved.
The Warsaw Convention therefore does not form part of the rules of the Community legal order which the Court of Justice has jurisdiction to interpret under Article 234 EC.
Regulation No 2027/97 must be interpreted as not precluding the application of Article 29 of the Warsaw Convention to a situation in which a passenger seeks to establish the liability of the air carrier on account of harm suffered by him when flying between Member States of the Community.
Full text of judgement C‑301/08 of Oct. 22, 2009 available here>>.
Tuesday, February 16, 2010
ECJ Advocate General Mazák: liability limits of Montreal Convention cover both, non-material and material damage
The referring court (Juzgado de lo Mercantil No 4 de Barcelona) observed that the Montreal Convention did not draw any distinction according to the type of damage to which the carrier’s liability relates, and took the view that the limitation on the carrier’s liability should cover both non-material and material damage. However, it indicated that a number of interpretations of Article 22.2 of the Montreal Convention were possible.
In his opinion delivered on 26 January 2010, Advocate General Mazák proposed that the Court should answer the question referred as follows:
- Article 22(2) of the Convention for the Unification of Certain Rules for International Carriage, signed in Montreal on 28 May 1999, must be interpreted as meaning that, in the transport of baggage, the liability of the carrier in the case of destruction, loss, damage or delay is limited to 1 000 Special Drawing Rights per passenger in total, whatever the type of damage and the method of providing compensation.
Friday, February 12, 2010
ECJ Joined Cases C‑402/07 and C‑432/07 (Sturgeon ea)
Friday, January 08, 2010
Austria: reference for preliminray ruling in regard to the operation of a city tours coach service
- that the EU undertaking making the application must already have a registered office or a branch in the State of the authorising authority before commencing operation of the service and in particular at the time the licence is granted;
- that the EU undertaking making the application must already have a registered office or a branch in the State of the authorising authority at the latest from the time operation of the service commences?
Given ECJ's established jurisdiction, I wonder how there can be doubt that the requirement of a registred office in Austria infringes freedom of services.
The refrence for preliminary ruling (case C-338/09 - Yellow Cab) is available for download here>>.
Tuesday, January 05, 2010
Prohibited items lists EU+USA
- In the EU originally Regulation 2320/2002/EC on common rules in the field of civil aviation security as amended by Regulation 849/2004/EC (subject: All EU airports, service providers, catering, cleaning and cargo parties as well as all airlines both EU and foreign departing or transiting any EUairport) provided a secret (!!!) list of prohibited items, which the ECJ decided in Case (GC) C-345/06 (Heinrich) has to be published due to Regulation 1049/2001/EC regarding public access.
- A new Regulation as of 11.03.2008 repealing the former one has been issued but is not applicable yet: Regulation 300/2009/EC
- A new list of prohibited items based on Art 4 Para 2 Regulation 2320/2002/EC has been published by Regulation 820/2008/EC as amended by Regulation 483/2009/EC: Current and consolidated version of Regulation 820/2008/EC as of 30.06.2009
Thursday, November 19, 2009
European Court of Justice rules on differentiation between cancellation and long delay
1. Articles 2(l), 5 and 6 of Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91, must be interpreted as meaning that a flight which is delayed, irrespective of the duration of the delay, even if it is long, cannot be regarded as cancelled where the flight is operated in accordance with the air carrier’s original planning.
2. Articles 5, 6 and 7 of Regulation No 261/2004 must be interpreted as meaning that passengers whose flights are delayed may be treated, for the purposes of the application of the right to compensation, as passengers whose flights are cancelled and they may thus rely on the right to compensation laid down in Article 7 of the regulation where they suffer, on account of a flight delay, a loss of time equal to or in excess of three hours, that is, where they reach their final destination three hours or more after the arrival time originally scheduled by the air carrier. Such a delay does not, however, entitle passengers to compensation if the air carrier can prove that the long delay was caused by extraordinary circumstances which could not have been avoided even if all reasonable measures had been taken, namely circumstances beyond the actual control of the air carrier.
3. Article 5(3) of Regulation No 261/2004 must be interpreted as meaning that a technical problem in an aircraft which leads to the cancellation or delay of a flight is not covered by the concept of ‘extraordinary circumstances’ within the meaning of that provision, unless that problem stems from events which, by their nature or origin, are not inherent in the normal exercise of the activity of the air carrier concerned and are beyond its actual control.
Obviously the court wanted to avoid the consequences of declaring substantial provisions of the Regulation void, as had been suggested by Advocate General Sharpston. Even if the result may be regarded satisfying, the interpretation by the court seems a bit like squaring the circle.
Judgement available for download here>>.