- USA: DOT fines Virgin America for failing to make safety videos accessible to passengers with hearing impairments;
- Australia: hotel not liable for security guard;
- ECJ: the special VAT scheme for travel agents is not limited to sales of travel services to travellers;
- ECJ: Delayed rail passsengers are entitled to a partial price refund - even in cases of force majeure;
- German Supreme Court: "bird strike" constitutes "extraordinary cicumstances";
- Germany: Supreme Court reconfirms compensation for missed connecting flight;
- Canada: CTA orders Air Canada and Porter Airlines to revise domestic tariff provisions;
- USA: “dirtiest hotel in America” not defamatory;
- UK: Virgin Atlantic looses dispute over flat bed airline seat patent;
- USA: New Jersey judge dismisses hotel waitresses' gender discrimination claim;
- Committee on Transport and Tourism of the European Parliament publishes Draft Report on the Commission's proposal for a new Air Passenger Rights Regulation;
- Canada: CTA decides on overbooking - and finds European compensation system unreasonable;
- U.S. Court: American citizens have a constitutionally protected right to travel by air;
- USA: DOT fines ticket agents for code-share disclosure violations;
- Egypt: tourism minister sends message to travel industry via YouTube;
- U.S. travel industry worried about anti-gay law in Russia;
- USA: DOT releases guidance for Internet flight-search tools;
- German court requests ECJ preliminary ruling with regard to passport data;
- UK: OFT consults on proposed hotel booking commitments;
- IFTTA Law Review 2-2013 available online;
- Canada: Federal Court of Appeal decides on exclusivity of Montreal Convention liabiliy rules;
- USA: equal rights for same-sex spouses in visa applications;
- German Supreme Court asks ECJ for interpretation of article 12 of Reg. 261/2004;
- Recent EU Implementing Regulations in aviation matters;
- Austrian Supreme Court: "bad weather" not enough to release air carrier from compensation for cancellation;
- Italy: OTAs succeed against Ryanair over website access;
- New Package Travel Directive;
- Austrian Supreme Court: ticket office must disclose commission;
- USA: DOT fines Delta for violating Denied Boarding Rules;
- German court asks ECJ to clarify offsetting rules in Air Passenger Rights Regulation;
- Tourist’s rights and duties in Belo Horizonte, Brazil;
- USA: DOT fines ticket agent for violating code-share disclosure rules;
- Austria: Supreme Court decides on travel insurance;
- USA: Cruise industry adopts passenger bill of rights;
- California: Delta wins in mobile app case;
- UK: Civil Aviation Authority and Office of Fair Trading warn travel industry not to mislead consumers;
- IFTTA Law Review 1-2013 available online;
- German Supreme Court: air passengers entitled to compensation for missed connecting flight;
- CJEU: "Sturgeon" judgement did not infringe the principle of separation of powers;
- Germany: Supreme court decides on malperformance of Greenland cruise;
- New German reference for ECJ preliminary ruling regarding Air Passenger Rights Regulation;
- Swiss Ferderal Court: yacht charter including crew does not constitute a travel package;
- Report on new tourism legislation in China;
- USA: Metropolitan Museum of Art sued over admissions fee policy;
- German court: lessor of holiday apartment must include costs of final cleaning into the advertised price;
- USA: DOT fines Alitalia for deceptive practices;
- EU: MEPs welcome Commission proposal on air passenger rights;
- UK to implement new Air Passenger Duty;
- USA: Appeals Court Revives Wheelchair Lawsuit vs. United Airlines;
"Sodalem esse societatis quae dedicetur ad exercitatio legis ut produceat iter peregrationemque"
Thursday, October 03, 2013
IFTTA News Update
Thursday, January 03, 2013
IFTTA News - Recent Items
- USA: Federal Aviation Administration to reexamine passenger use of portable electronic devices on board aircraft;
- CJEU: no distance contract required for consumer forum pursuant to Brussels I Regulation;
- USA: court decides on passenger complaint against cruise ship operator;
- USA: defamation lawsuit against TripAdvisor dismissed;
- Bulgaria: new tourism legislation in parliament;
- California: new law allows travel agents to sell travel insurance;
- Australia: Indonesian national airline not immune from legal action by the Australian Competition and Consumer Commission;
- USA: cruise ship forum-selection clause upheld;
- Germany: one more reference for ECJ preliminary ruling on Reg. (EC) 261/2004;
- Florida: Costa Concordia lawsuit dismissed;
- European Court of Justice decides in two denied boarding cases;
- Austria: reference for ECJ preliminary ruling on Brussels I-Regulation;
- Travel Agent Arbiter in US Digitizes all substantive decisions;
- Single European Sky: 10 years on and still not delivering;
- German Supreme Court: no air transport contract for passenger "Still Unknown";
- UK: Birmingham County Court decides in broken glass door case;
- ECJ reconfirms "Sturgeon" decision;
- Germany: Supreme Court decides on international jurisdiction with regard to letting of holiday homes;
- ECJ decides on VAT taxation of in-house transport services provided by a travel agent;
- Austrian Supreme Court: domain "hotel.eu" registered in bad faith;
- German Supreme Court: no compensation from non-EU carrier for delay of connecting fligth departing from non-EU airport;
- Germany: court decides that airline can ban OTA from access to its booking website;
- CLIA: new safety policies for global cruise industry;
- ECJ clarifies time limit for court actions under EU Air Passenger Rights Regulation;
- ECJ: Rail passengers must be given information on main connecting services, whichever railway undertaking operates them;
- ECJ decides on airlines' liability for checked baggage pursuant to the Montreal Convention;
- U.S.-DOT: new rules for charter operators;
- Canada: class action over expiring loyalty program points;
- USA: DOT fines Travelzoo for violation of Code-Share Disclosure Rules;
- USA: Federal Trade Commission requires hotels to disclose all mandatory surcharges;
- EU-Commission updates Airline Blacklist;
- USA: DOT fines Vision Airlines for charter violations;
- IFTTA Law Review 3-2012 available online;
- California: Attorney General files Law Suit against Delta Airlines over mobile app;
- German Supreme Court: consumer entitled to cancel cruise to the Caribbean because of ash cloud preventing him to fly;
- USA: airlines to challenge DOT advertising rule before U. S. Supreme Court;
- USA: DOT collected USD 3.6 M in fines for air passenger rule violations in 2012
Friday, January 13, 2012
New postings on IFTTA News
- European Council decides on accession of the European Union to the Athens Protocol;
- Austria: Supreme Court decides on innkeeper's liability with regard to theft from hotel garage;
- USA: DOT fines AirTran for deceptive price advertising;
- European Economic and Social Committee: opinion on tourism in Europe published;
- USA: man who helped to stop "underwear bomber" sues for USD 10 million;
- IFTTA Law Review 3-2011 now available;
- European Court of Justice: The directive including aviation activities in the EU’s emissions trading scheme is valid;
- Australia: Quantas succeeds against registration of "Flying Kangaroo" wines;
- USA: District Court upholds fine for traveler to Cuba who did not answer OFAC queries;
- European Union: Commission starts public consultation on the possible revision of the air passenger rights Regulation;
- Austria: new reference for ECJ preliminary ruling regarding rail passenger rights;
- U.S. Court of Appeals: violation of a government regulation no prerequisite to a claim under Article 17 Montreal Convention;
- EU Commission announces "Better Airports" package;
Tuesday, April 12, 2011
News from the IFTTA website
- EU: towards stricter enforcement of passenger rights
- European Travel Law Forum andf IFTTA Europe Workshop 2011 in Salzburg/Austria/EU
- UK: Bribery Act 2011
- Class action on violation of EU Reg. 261/2004 filed in Illinois court
- Age rating for packages
- USA: Washington D.C. to sue OTAs for unpaid taxes
- USA: race discrimination claim preempted by Warsaw Convention
Tuesday, August 17, 2010
Australia: compensation for inhaling smoke from pyrolysed oil in cabin of aircraft

East West Airlines Ltd v. Turner [2010] NSWCA 53; BC201001873 - 01 Apr 2010 - Supreme Court of New South Wales, Court of Appeal.
Judgement available here>>.
Austria: new Supreme Court decision on loss of holiday enjoyment

First instance court (Bezirksgericht für Handelssachen Wien) granted additional EUR 150,60 comprising of a price reduction of 5 % for a defect air condition, 5 % for construction noise and another 10 % for an insufficient beach space (contrary to promises in the brochure) but dismissed the claim for compensation for loss of holiday enjoyment.
Appelate court (Commercial Court Vienna - Handelsgericht Wien) doubled the price reduction by granting additional 5 % for bad water quality of the pool, 5 % for ponding the room when flowers were watered and another 10 % for noise during the night. However, appelate court upheld dismissal of the claim for compensation for loss of holiday enjoyment: the shortcomings had not exceeded the threshold of relevance.
Upon further appeal by the plaintiff, Supreme Court in judgement 2 Ob 45/10x of June 17, 2010 emphasized the different legal nature and purpose of price reduction on the one hand and compensation for loss of holiday enjoyment on the other. Following a previous decision, Supreme Court decided in favour of a rather low threshold of relevance and granted the claim for compensation for loss of holiday enjoyment. However, Supreme Court disagreed with the view that the threshold of relevance with regard to loss of holiday enjoyment should be equated with any shortcoming more than negligible under warranty law.
The total grant thus amounted to EUR 1.002,20. Supreme Court noted that the price reduction granted by the appelate court (which was not subject of his decison) was "very generous" in favour of the claimants.
Note:
1) Even given this generous grant, the consumer protection association only succeeded with roughly 58 % of the claim - which proves a tendency of the assocoation to sue for excessive amounts.
2) The fact that it was a honeymoon trip was not decisive.
Full text of judgement 2 Ob 45/10x of June 17, 2010 available in German here>>.
Thursday, August 05, 2010
Canada: class action against Air Canada over price disclosure

The motion claims for reimbursement of all fees and charges paid beyond the advertised price and the payment of $100 in punitive damages for each affected consumer.
Source: Union des consommateurs du Québec (French)
Tuesday, July 27, 2010
USA: Airline sued for USD 5 million over bag fee
Danielle Covarrubias of Pierce County, Washington, wants American Airlines to pay USD 5 million.
The airline "has breached its agreements with its passengers every time they have lost or delayed luggage and failed to refund the passengers their baggage fee," according to a class action complaint Covarrubias filed in federal court earlier this month.
American Airlines is disputing her version of events and stressing that passengers can always request a fee refund as part of a baggage claim.
Source: CNN.com; find article here>>.
Friday, July 16, 2010
Ryanair to pay libel damages to easyJet founder
The settlement was announced in court Thursday.
Source: AP; find article here>>.
Thursday, July 15, 2010
USA: summary judgement for airline in overbooking case upheld

Kalick filed a suit in the District Court alleging that NWA violated Department of Transportation regulations concerning compensation of passengers bumped from oversold flights. In addition, Kalick asserted state common law claims for breach of contract and fraud. He requested compensatory and punitive damages totaling $163,000.
The District Court entered an order concluding that the DOT regulations do not create a private right of action. Determining that any punitive damages claims based on Kalick’s state claims were pre-empted and, therefore, that Kalick could not meet the $75,000 amount in controversy requirement for diversity jurisdiction, the District Court declined to exercise supplemental jurisdiction over Kalick’s remaining state law claims. As a result, the District Court dismissed the case for lack of jurisdiction without prejudice to Kalick’s right to litigate the contract and fraud claims in state court.
Upon appeal by Kalick, the Third Circuit Court upheld the trial court’s order. First, the appeals court held that federal question jurisdiction was lacking because Section 250.9 does not create a private right of action, noting that every other circuit addressing this issue had ruled in the same manner. Next, the appeals court agreed that diversity jurisdiction was also lacking because the plaintiff had failed to show, by a preponderance of the evidence, that he could recover an amount exceeding $75,000 on his contract and fraud claims. Finally, the appeals court upheld the trial court’s refusal to exercise supplemental jurisdiction over the plaintiff’s state law claims, holding that the plaintiff had failed to prove the “exceptional circumstances” necessary for the exercise of such jurisdiction.
Case Kalick v. Northwest Airlines Corp. (3d Cir. (N.J.) No. 09-3608, Mar. 29, 2010)
Full opinion available here>>.
Wednesday, July 14, 2010
USA: Court rejects airline challenge to airport congestion pricing
The carriers argued the July 2008 regulation by the Transportation Department was discriminatory and unreasonable. The airlines also claimed the regulation wrongfully allowed state and local airport authorities to charge fees preempted by federal law and provided inadequate guidance to the airports on how the Department of Transportation would evaluate the reasonableness of the fees.
The court denied the petition by the Air Transport Association, which represents companies including Delta Air Lines Inc. and AMR Corp., the owner of American Airlines.
The full opinion in case Air Transport Association of America Inc. v. U.S. Department of Transportation, 08-1293, U.S. Court of Appeals for the District of Columbia is available for download here>>.
Thursday, July 08, 2010
Alaska Cruise Association lawsuit terminated

A stipulation filed with the U.S. District Court for Alaska dismisses with prejudice the lawsuit that was filed against the state last September. In a settlement agreement reached between the state and ACA in April, ACA agreed to dismiss its lawsuit if the governor signed into law a bill passed by the Legislature that reduced the commercial passenger excise tax from $46 per passenger to $34.50 and also provided an offset for passenger taxes paid to local governments.
On June 24, Governor Parnell signed into law Senate Bill 312, passed by the Legislature in April, that contained the elements necessary to trigger dismissal of ACA's lawsuit. The stipulation filed today permanently resolves the legal issues.
Source: State of Alaska Department of Law press release of July 1, 2010
Wednesday, July 07, 2010
European General Court: prohibition of Ryanair’s takeover of Aer Lingus valid
Both, Ryanair and Aer Lingus can now bring an appeal, limited to points of law only, before the European Court of Justice.
Source: General Court Press Release 72/10
Full text of judgement T-342/07 available here>>.
Full text of judgement T-411/07 available here>>.
Thursday, July 01, 2010
USA: law suit against government bodies over "No Fly List"
The ACLU's complaint is available online at: www.aclu.org/national-security/latif-et-al-v-holder-et-al-complaint
More information about the ACLU's lawsuit is available online at: www.aclu.org/national-security/aclu-challenges-government-no-fly-list-0
Germany: ban of external guided tours at "documenta" exhibition justified
Source: www.olg-frankfurt.justiz.hesse.de
Full text of judgement available in German here>>.
Wednesday, June 23, 2010
Austria: bonus miles earned through business trips are subject to income tax
However, these benefits do neither constitute any wage tax liabilities of the employer nor any obligation of the employer to monitor the use of bonus miles.
Income tax therefore must be paid by the employee himself as soon as the bonus miles are redeemed for goods or services. The mere credit of miles doesn't create any tax obligation.
Judgment 2007/15/0293 of April 29, 2010 available in German here>>.
Wednesday, June 16, 2010
European Court of Justice: no obligation to reimburse patient for costs of unscheduled hospital care during a temporary stay in another Member State

The Court therefore dismissed the action brought by the Commission.
Source: ECJ press release No 56/10 of June 15, 2010
Full text of judgement available here>>.
Wednesday, June 09, 2010
US Supreme Court: amendment of complaint admissible in case of identifiable mistake in choosing defendant

- identified respondent Costa Crociere S. p. A. as the carrier;
- required an injured party to submit to the carrier or its agent written notice of a claim;
- required any lawsuit to be filed within one year of the injury; and
- designated a specific Federal District Court as the ex-clusive forum for lawsuits such as Krupski’s.
After Krupski’s attorney notified Costa Cruise of her claims but did not reach a settlement, Krupski filed a diversity negligence action against Costa Cruise. Over the next several months — after the limitations period had expired — Costa Cruise brought CostaCrociere’s existence to Krupski’s attention three times, including in its motion for summary judgment, in which it stated that Costa Crociere was the proper defendant. Krupski responded and moved to amend her complaint to add Costa Crociere as a defendant.
The District Court denied Costa Cruise’s summary judgment motion without prejudice and granted Krupski leave to amend. After she served Costa Crociere with an amended complaint, the court dismissed Costa Cruise from the case. Thereafter, Costa Crociere — represented by the same counsel as Costa Cruise — moved to dismiss, contending that the amended complaint did not satisfy the requirements of Federal Rule of Civil Procedure 15(c), which governs when an amended pleading “relates back” to the date of a timely filed original pleading and is thus timely even though it was filed outside an applicable limitations period. The Rule requires, inter alia, that within the Rule 4(m) 120-day period for service after a complaint is filed, the newly named defendant “knew or should have known that the action would have been brought against it, but for a mistake concerning the proper party’s identity.” Rule 15(c)(1)(C)(ii). The District Court found this condition fatal to Krupski’s attempt to relate back. It concluded that she had not made a mistake about the proper party’s identity because, although Costa Cruise had disclosed Costa Crociere’s role in several court filings, she nonetheless delayed for months filing an amended complaint. The Eleventh Circuit affirmed, finding that Krupski either knew or should have known of Costa Crociere’s identity as a potential party because she furnished the ticket identifying it to her counsel well before the limitations period ended. It was therefore appropriate to treat her as having chosen to sue one potential party over another. Additionally, the court held that relation back was not appropriate because of Krupski’s undue delay in seeking to amend the complaint.
U.S. Supreme Court held that the question under Rule 15(c)(1)(C)(ii) was not whether Krupski knew or should have known Costa Crociere’s identity as the proper defendant, but whether Costa Crociere knew or should have known during the Rule 4(m) period that it would have been named as the defendant but for an error. Nothing in Krupski’s conduct during the Rule 4(m) period suggested that she failed to name Costa Crociere because of anything other than a mistake. In addition, Costa Crociere’s own actions contributed to passenger confusion over “the proper party”.
Supreme Court in opinion of June 7, 2010 therefore unanimously decided to reverse the judgment of the Court of Appeals.
Full Supreme Court opinion in case Wanda Krupski v. Costa Crociere SpA available here>>.
Tuesday, June 08, 2010
European Court of Justice: Directive on unfair terms in consumer contracts allows stricter consumer protection rules by member states

In judgement of June 3, 2010 in Case C-484/08 (Caja de Ahorros v. Ausbanc), ECJ held that the Directive carried out only a partial and minimum harmonisation of national legislation concerning unfair terms, while recognising that Member States have the option of affording consumers a higher level of protection than that for which the Directive provides. Member States therefore may retain or adopt, throughout the area covered by the Directive, rules which are stricter than those provided for by the Directive. Consequently, the Directive does not preclude national legislation which authorises judicial review as to the unfairness of contractual terms which relate to the definition of the main subject-matter of the contract or to the adequacy of the price and remuneration, on the one hand, as against the services or goods to be supplied in exchange, on the other hand, even in the case where those terms are drafted in plain, intelligible language.
Source: ECJ press release No 52/10 of June 3, 2010
Tuesday, June 01, 2010
UK: law suit over flight bans caused by volcanic ash?
Source: Times online; find article here>>.