"Sodalem esse societatis quae dedicetur ad exercitatio legis ut produceat iter peregrationemque"
Monday, December 22, 2008
ECJ Case C-549/07 (Wallentin-Hermann v Alitalia)
Judgement to be published 5pm today!
Compensation may however be refused if the technical problems stem from events which, by their nature or origin, are not inherent in the normal exercise of the activity of the air carrier and are beyond its actual control
The Regulation 261/2004/EC on compensation and assistance to air passengers provides that, in case of cancellation of a flight, the passengers concerned have the right to compensation by the air carrier unless they are informed of the cancellation of the flight in due time. An air carrier is not however obliged to pay that compensation if it can prove that the cancellation is caused by extraordinary circumstances which could not have been avoided even if all reasonable measures had been taken.
Mrs Wallentin-Hermann booked three seats on a flight with Alitalia from Vienna to Brindisi (Italy) via Rome for herself, her husband and her daughter. The flight was scheduled to depart from Vienna on 28 June 2005 at 6.45 a.m. and to arrive at Brindisi on the same day at 10.35 a.m. After checking in, the three passengers were informed, five minutes before the scheduled departure time, that their flight had been cancelled. They were subsequently transferred to an Austrian Airlines flight to Rome, where they arrived at 9.40 a.m., that is 20 minutes after the time of departure of their connecting flight to Brindisi, which they therefore missed. Mrs Wallentin-Hermann and her family arrived at Brindisi at 14.15 p.m.
The cancellation of the Alitalia flight from Vienna resulted from a complex engine defect in the turbine which had been discovered the day before during a check. Alitalia had been informed of the defect during the night preceding that flight. The repair of the aircraft, which necessitated the dispatch of spare parts and engineers, was completed on 8 July 2005.
Following Alitalia’s refusal to pay her compensation of EUR 250 and EUR 10 for telephone charges, Mrs Wallentin-Hermann brought legal proceedings. Alitalia having lodged an appeal
against the judgment at first instance which found against it, the Commercial Court, Vienna, must now decide whether the technical problems which led to the cancellation of the flight were covered by ‘extraordinary circumstances’ which exempt from the obligation to pay compensation. The Commercial Court made a reference to the Court of Justice of the European Communities to enable it to interpret that concept.
In its judgment of today, the Court finds that in the light of the specific conditions in which carriage by air takes place and the degree of technological sophistication of aircraft, air carriers are confronted as a matter of course in the exercise of their activity with various technical problems to which the operation of those aircraft inevitably gives rise. The resolution of a technical problem caused by failure to maintain an aircraft must therefore be regarded as inherent in the normal exercise of an air carrier’s activity. Consequently, technical problems which come to light during maintenance of aircraft or on account of failure to carry out such maintenance do not constitute, in themselves, ‘extraordinary circumstances’.
However, it is not ruled out that technical problems are covered by ‘exceptional circumstances’ to the extent that they stem from events which are not inherent in the normal exercise of the activity of the air carrier concerned and are beyond its actual control. That would be the case, for example, in the situation where it was revealed by the manufacturer of the aircraft comprising the fleet of the air carrier concerned, or by a competent authority, that those aircraft, although already in service, are affected by a hidden manufacturing defect which impinges on flight safety. The same would hold for damage to aircraft caused by acts of sabotage or terrorism.
The Court states that, since not all extraordinary circumstances confer exemption, the onus is on the party seeking to rely on them to establish that, even if it had deployed all its resources in terms of staff or equipment and the financial means at its disposal, it would clearly not have been able – unless it had made intolerable sacrifices in the light of the capacities of its undertaking at the relevant time – to prevent the extraordinary circumstances with which it was confronted from leading to the cancellation of the flight. The fact that an air carrier has complied with the minimum rules on maintenance of an aircraft cannot in itself suffice to establish that that carrier has taken all reasonable measures so that it is relieved of its obligation to pay compensation.
Source: Court Press Release No 100/08
Sunday, December 21, 2008
USA: couple sues United Airlines for violent marital quarrel
Source: chicagotribune.com; find article here>>.
Wednesday, December 17, 2008
Judgment by CFI (ECJ) re Ryanair v Commission and AEA
Judgment as of Dec 17, 2008
State aid regarding an agreements entered into by the Walloon Region and the Brussels South Charleroi airport with the claimant
Application of the private investor in a market economy test according to Art 87 ECT
The applicant, Ryanair Ltd, is Europe’s original and largest low fares airline. It has pioneered in Europe the ‘low cost’ business model, which involves minimising costs and maximising efficiency in all areas of its business so as to offer the lowest fares in every market and thereby attract high passenger volumes.
At the beginning of November 2001 Ryanair entered into two separate agreements (‘the agreements at issue’), one with the Walloon Region, the owner of Charleroi Airport, the other with Brussels South Charleroi Airport (BSCA): [para 5 et seq]
- Granting Ryanair a reduction of some 50% as compared with the regulatory level of landing charges and undertook to compensate Ryanair for any loss of profit arising directly or indirectly from any change by decree or regulation of airport charges or opening hours;
- Undertaking to base between two and four aircraft at Charleroi Airport and to operate, over a fifteen-year period, at least three rotations a day per aircraf and also undertaking, in the event of its ‘substantial withdrawal’ from the airport, to reimburse all or part of the payments made by BSCA
On 12 February 2004, having analysed the comments of the interested parties and of the Kingdom of Belgium, the Commission adopted Decision 2004/393/EC concerning advantages granted by the Walloon Region and Brussels South Charleroi Airport to the airline Ryanair in connection with its establishment at Charleroi (OJ 2004 L 137, p. 1) [para 12]
The Commission concluded that ‘the advantages granted to Ryanair by the Walloon Region and by BSCA are State aid according to Art 87 para 1 ECT. The Commission essentially concludes that the aid granted by the Walloon Region is incompatible with the common market and furthermore that the Commission considers that aid for the opening of new routes, where the amount does not exceed 50% of the start-up costs and the duration is less than five years, is compatible with the common market. [para 17 et seqq]
The Court of First Instance of the European Communities annuled the Commission Decision in dispute 2004/393/EC of Feb 12, 2004 on the grounds, that
While it is clearly necessary, when the State acts as an undertaking operating as a private investor, to analyse its conduct by reference to the private investor principle, application of that principle must be excluded in the event that the State acts as a public authority. [para 85]
It must be held that the actions of the Walloon Region were economic activities. The fixing of the amount of landing charges and the accompanying indemnity is an activity directly connected with the management of airport infrastructure, which is an economic activity. [para 88]
In light of all of the foregoing, it must be concluded that the Commission’s refusal to examine together the advantages granted by the Walloon Region and by BSCA and to apply the private investor principle to the measures adopted by the Walloon Region in spite of the economic links binding those two entities is vitiated by an error in law. [para 102]
Consequently, in light of the Commission’s error of law, the claims of the applicant must be upheld and the contested decision must be annulled; there is no need to examine the arguments in support of the first plea in law. [para 105]
The Judgment ist available in full text >>here<< and several languages: just change the 2 letters after "lang=" within the link
Thursday, December 11, 2008
Europe and Canada agree to open-skies deal
The deal is considerably more liberal than the U.S.-E.U. aviation agreement, because it includes a commitment to eventually permit cabotage.
Source: Travel Weekly, find article here>>.
Wednesday, December 10, 2008
Germany: one more request for preliminary ruling on Reg. 261/2004
1) whether technical defects can constitute "extraordinary circumstances" according to the Regulation,
2) in case of affirmation, whether this would include defects affecting the airworthiness of the aircraft or the safe performance of the flight,
3) whether it could be regarded sufficient as having taken all reasonable measures, if the carrier had observed maintenance instrcutions of the aircraft producer as well as safety provisons by the competent authorities or if the defect couldn't have been avoided even when these instructions and provisions had been observed;
4) in case of affirmation, whether this would be sufficient to exempt the carrier from compensation payments or whether the carrier for that purpose in addion would have to prove that cancellation itself couldn't have been avoided by taking all reasonable measures.
The BGH decision is avialable for download in German here>>.
Austria: another water slide case decided by Supreme Court
OGH decision available for download in German here>>.
Monday, December 08, 2008
Maritime and bus/coach passengers' rights
One of the mentioned proposals is available right now:
COM (2008) 0817 final (bus and coach passengers):
http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=COM:2008:0817:FIN:EN:PDF
COM (2008) 0816 final (sea and inland waterway passengers)
!--EndFragment-->
Thursday, December 04, 2008
United Nations: use of military force against pirates reauthorized
Source: Travel Weekly; find article here>>.
Europe: PhoCusWright predicts European online travel bookings to increase by 19 percent in 2008
Source: eTurboNews; find article here>>.
European Commission proposes new rights for bus and maritime passengers
The Commission adopted today two legislative proposals establishing sets of rights for passengers using bus and maritime services on both domestic and international routes. Rights include minimum rules on information for all passengers before and during their journey, assistance and compensation in the event of interruptions of journeys, measures in the event of delays and specific assistance for persons with reduced mobility. Like in the air and rail sectors, proposals foresee independent national bodies for settlement of disputes.
"The EU cannot afford different levels of rights for passengers depending on which mode of transport they travel with. With these two new regulations, we will cover all transport modes. All passengers can make their choice of preferred mode of transport knowing that their rights are equally enforced irrespective of the means", said Antonio Tajani, Vice-President of the European Commission responsible for transport.
Rights of persons with reduced mobility
Disabled passengers and passengers with reduced mobility are often prevented from travelling by bus and ship due to lack of accessibility of these services and the inexistence of necessary assistance for their needs.
The proposals address these problems by forbidding any discrimination on grounds of disability or reduced mobility with regard to booking a journey or boarding a vehicle or ship. Assistance is provided free of charge on condition that the passenger has notified a need for it in advance and arrives at the terminal or port at a predetermined time prior to the scheduled departure. Personnel of companies and staff of bus terminals or ports should have appropriate knowledge with regard to provision of assistance to disabled persons.
Compensation and assistance to passengers when their journey is interrupted
The proposals foresee that in case of interrupted or cancelled journeys, companies are obliged to provide passengers with adequate information, proper assistance and reasonable alternative services.
Companies failing to meet these requirements ought to pay a compensation calculated on the basis of the ticket price.
Liability for death and injury of passengers
The proposals set out the rules on companies' liability for passengers and their luggage. Passengers will be entitled to uniform compensation levels and will benefit from harmonised rules on liability.
Moreover, under certain conditions companies may not contest damages up to a certain amount in case of an accident. Passengers suffering an accident are entitled to advance payments in order to address economic difficulties that they or their families may face as a consequence of death or injury.
Treatment of complaints and means of redress
The opening of the market has not raised quality standards and services as it was expected, including better enforcement of passenger rights, user-friendly means of settling disputes and means of redress to be used by all companies.
The lack of common procedures isolates passengers, having to cope with different procedures and deadlines.
EU countries will have to set up enforcement bodies responsible for ensuring the implementation of these regulations on their territory. If a bus or ship passenger considers that any of these rights have not been respected, he can bring the matter to the attention of the company. If he is not satisfied with the response, a complaint can be made to the national enforcement body designated by the country concerned.
Source: http://europa.eu/rapid/pressReleasesAction.do?reference=IP/08/1886&format=HTML&aged=0&language=EN&guiLanguage=en
Tuesday, December 02, 2008
"European Commission steps up pressure on airlines to ensure websites selling tickets fully comply with EU law"
This release is available in full text.
EU-Ombudsman: air passenger rights (Air France)
The complainant turned to the Commission but was not satisfied with its response. In his complaint to the Ombudsman, the German citizen alleges that the Commission is failing to ensure that EU Member States are properly applying the rules on compensation and assistance to passengers, in the event of denied boarding and of cancellation or long delay of flights.
Background
In autumn 2007, the German traveller wanted to return from Madagascar to Germany, via Paris. However, the connecting Air France flight was cancelled because of a strike and he had to organise his own trip back. According to the complainant, he did not receive any assistance from Air France and his requests for compensation were rejected by the airline.
The complainant then forwarded his case to the responsible supervisory body in France, the French Directorate-General for Civil Aviation (DGAC). When he did not get any replies from the DGAC, he turned to the Commission for help. The Commission replied that it would only intervene if there was enough evidence of systemic problems with the implementation of rules on air passenger rights in a Member State. It invited the complainant to keep the Commission informed about his case.
After two further e-mails to the Commission remained unanswered, the complainant turned to the Ombudsman. In his complaint, he alleged that the Commission failed to deal properly with his complaint and that it is failing to ensure that the Member States give effect to air passenger rights. The Ombudsman has asked the Commission to provide its opinion by 28 February 2009.
The European Ombudsman investigates complaints about maladministration in the EU institutions and bodies. Any EU citizen, resident, or an enterprise or association in a Member State, can lodge a complaint with the Ombudsman. The Ombudsman offers a fast, flexible and free means of solving problems with the EU administration. For more information: http://www.ombudsman.europa.eu
Source: http://europa.eu/rapid/pressReleasesAction.do?reference=EO/08/15&format=HTML&aged=0&language=EN&guiLanguage=en
European Court of Justice: Preliminary Ruling instituted on Warsaw Convention
1. Does the Convention for the Unification of Certain Rules Relating to International Carriage by Air, Signed at Warsaw on 12 October 1929, as amended at The Hague on 28 September 1955, to which Regulation (EC) No 2027/97 refers, form part of the rules of the Community legal order which the Court of Justice has jurisdiction to interpret under Article 234 EC?
2. Must Council Regulation (EC) No 2027/97 of 9 October 1997 on air carrier liability in the event of accidents, in the version applicable at the time of the accident, namely 21 December 1998, be interpreted as meaning that, with regard to issues for which no express provision is made, the provisions of the Warsaw Convention, in this case Article 29, continue to apply to a flight between Member States of the Community?
3. If the answer to the first and second questions is in the affirmative, is Article 29 of the Warsaw Convention, in conjunction with Regulation (EC) No 2027/97, to be interpreted as meaning that the period of two years laid down in that article can be suspended or interrupted or that the carrier or its insurer can waive that time-limit, by an act deemed by the national court to constitute recognition of liability?
Case C301/08 - Irene Bogiatzi v Deutscher Luftpool
Monday, December 01, 2008
Caribbean: Hurricane Season Summary
Source: Travel Weekly; find article here>>. (free registration required)
Details on this year's as well as previous hurricane seasons are available here>>.
Thursday, November 27, 2008
Germany: consumer liable for false click in online booking
As no appeal was filed, the decision (LG München I 17.06.2008, 34 O 1300/08) became final.
Wednesday, November 26, 2008
UK: government to raise air passenger tax
The Air Transport Association (ATA), a trade organization representing US airlines, and the Association of British Travel Agents (ABTA) critizise the tax increases and are concerned about a negative effect on demand.
Source: Travel Weekly; find article here>>.
The pre-budget report on air passenger duty is availabale for download in pdf here>>.
Tuesday, November 25, 2008
Austrian Supreme Court: Republic liable for unjustified dismissal of airline employee
He sued the Austrian Republic for damages and succeeded in all three instances as the Ministry failed to produce any evidence of his alledged rsikiness. They only referred to an obligation of secrecy in this regard and didn't grant plaintiff access to their records. Austrian Supreme Court (OGH) upheld the lower instances' decision that the Republic was under obligation of proof which they failed to fulfill. The Republic was therefore held liable for all damages resulting from the unjustified dismissal.
The Supreme Court decision (1 Ob 225/07f of 30.09.2008) is available for download in German here>>.
The case is an example the sometimes absurd excrescences of the "war against terror" after 9/11.
Monday, November 24, 2008
European Union: Airline Blacklist updated
The updated list is available for download here>>.
Friday, November 21, 2008
UNWTO Future Vision: Tourism Towards 2030
Source: UNWTO press release; read full text here>>.
Thursday, November 20, 2008
USA: Federal Aviation Adminstration demands safety checks on Boeing 737s
Source: Reuters; find article here>>.
Wednesday, November 19, 2008
Kenya: hapless implementation of Civila Aviation Regulation
Three months after the new Kenya Civil Aviation Regulations (KCAR) were enacted despite objections from stakeholders, the first problems appear in their implementation. As stakeholders had feared, Kenya Civil Aviation Authority (KCAA) staff are overstrained enforcing overly detailed and disorganized regulations.
Formerly routine paperwork has changed to in depth scrutiny as overburdened inspectors and employees turn into sticklers for red tape, trying to adhere to performance contracts and avoid mistakes.Source: eTurboNews; find article here>>.
Kenya Civila Aviation Regulations (KCAR) availabe for download in pdf here>>.
Tuesday, November 18, 2008
USA: Department of Homeland Security advises against unauthorized Visa Waiver websites
The Electronic System for Travel Authorization (ESTA) becomes a mandatory program on Jan. 12. The system purports to verify whether travelers from VWP nations pose a law enforcement or security risk. Travelers fill out applications for free at ESTA's website.
Use of a private service to apply for travel authorization via ESTA will not expedite the granting of approval, said the DHS. Some of the scam websites charge fees for application.
Source: Travel Weekly; find article here>>.
Friday, November 14, 2008
USA: little help for stranded airline passengers
The "tarmac task force" was expected to vote Wednesday on guidelines for airlines and airports on how to craft their own contingency plans for dealing with lengthy delays. But the task force wasn't even able agree on what constitutes a "lengthy delay" — one hour, two hours or 10 hours.
The task force recommends leaving it up to airlines and airports whether they follow the guidelines or ignore them.
Source: Associated Press; find article here>>.
Wednesday, November 12, 2008
European Union: new Regulation on operation of air services now avialble online
Thursday, November 06, 2008
IATA: air travel declining at alarming pace
Global international traffic statistics for September 2008 show passenger traffic declined 2.9 percent while cargo traffic dropped 7.7 percent compared to the same month in 2007.
IATA favors less regulation of international air traffic as the most important factor in staving off further financial calamity in the industry.
Source: eTurboNews; find article here>>.
Monday, November 03, 2008
Caribbean: beaches shrink as thieves steal sand
Caribbean round grains, favored in creating smooth surfaces for plastering and finishing, are being hauled away by the truckload late at night. On some islands, towns and ecologically sensitive areas get exposed to tidal surges and rough seas.
Among the hardest hit is Grenada, where officials are building a $1.2 million seawall to protect the 131-square-mile island. Large-scale sand thefts have exposed north-coast towns to rough seas.
About 706,000 cubic feet of sand were taken from private property beaches in the northwest of Jamaica in late July.
Source: The Boston Globe; find article here>>.
Sunday, November 02, 2008
European Union: a new framework for air services
The new regulation provides for non-discriminatory and transparent pricing of air services.
- It bans price discrimination on the basis of the place of residence or the nationality of the customer or the place of establishment of the travel agent. In practical terms, this means that for the same product – i.e. the same seat on the same flight booked at the same moment – there should be no price differences based on the place of residence or the nationality of the passenger. In the past, such differences have often been observed on airlines’ websites where residents of one Member State had to book on the country-specific website of the airline and where prices could be different (the place of residence of the passenger was established via the consumer’s credit card number).
- Price transparency is improved by clarifying that the final price to be understood all applicable fares, charges, taxes and fees included. It avoids that airlines mislead consumers by advertising prices exclusive of taxes, charges and fees that are only added at the moment of booking. The breakdown between air fare or rate, the taxes, the airport charges and the other charges, surcharges or fees shall also be specified. Optional price supplements shall be communicated in a clear, transparent and unambiguous way at the start of any booking process and their acceptance by the customer shall be on an "opt-in" basis.
Source: EU rapid press release; find more information here>>.
Iran hosting International Tour Operator Convention Nov. 24-27, 2008
The Convention is being organized by Iran Cultural Heritage, Handicrafts and tourism Organization (ICHTO) in close cooperation with Iranian Tour Operators Association (ITOA) which is the main private sector association in Iran inbound tourism.
Source: ITOA; find information here>>.
Thursday, October 30, 2008
European Court of Justice: no Telephone Numbers necessary in e-Commerce
In a decision of Oct. 26, 2008 ECJ ruled that Art. 5 must be interpreted as meaning that a service provider is required to supply to recipients of the service, before the conclusion of a contract with them, in addition to its electronic mail address, other information which allows the service provider to be contacted rapidly and communicated with in a direct and effective manner. But that information does not necessarily have to be a telephone number. The information may also be in the form of an electronic enquiry template through which the recipients of the service can contact the service provider via the internet, to whom the service provider replies by electronic mail except in situations where a recipient of the service, who, after contacting the service provider electronically, finds himself without access to the electronic network, requests the latter to provide access to another, non-electronic, means of communication.
Given the increasing number of online bookings of travel and tourism services, this decision is of significant importance for the European stakeholders in tourism.
Find full text of the decision here>>.
Wednesday, October 29, 2008
Europe: Thousands of passengers stranded after financial crash of Sterling Airways
Icelandic-owned Sterling Airways has cancelled all flights, leaving hundreds of passengers stranded at London Gatwick and thousands stranded across Europe. The airline which flies from Gatwick to Copenhagen, Stockholm and other Scandinavian cities, blamed the Icelandic financial crisis for its bankruptcy.
In the information issued to passengers, the airline told customers who have directly purchased their tickets on Sterling’s website that they will not be refunded neither will their return flights. They are advised to book their return flights with another airline company.
Source: eTurboNews; find article here>>.
European Union: new proposals for the application of VAT to travel
At the annual conference of the European Tour Operators Association (ETOA), therefore new proposals will be presented to reform the application of VAT to travel. ETOA’s Global European Marketplace (GEM) is the most important gathering of the European inbound tourism industry. It takes place on Thursday, November 6 at the Copthorne Tara hotel in Kensington, immediately before World Travel Market in London.
Source: ForImmediateRelease.Net; find article here>>.
USA: Transportation Security Admistration likely to lift restrictions on liquids
By the end of 2010, passengers should be able to keep liquids as they go through checkpoints. Similar restrictions are also likely to be eased in airports of other countries.
Source: USA today; find article here>>.
Tuesday, October 28, 2008
USA: Visa Waiver Program to be extended to seven more countries
As part of the program, participating countries agree to share information on their citizens visiting the United States, and everyone must register online through the Electronic System for Travel Authorization initiative and be approved before traveling.
Source: NTA; read full article here>>.
Monday, October 27, 2008
European Union: Parliament agrees on common charge system for EU airports
The European Parliament also saw to it that any differentiation in airports' charges will have to be based on transparent and objective criteria. The Council Common Position, published on 23 June, also makes it clear that there should be a national independent supervisory body, rather than merely regional ones, which is also in line with Parliament's position.
According to the newest 2007 figures, 69 airports will come under the scope of the Directive (with more than 5 million passengers or being the biggest airport in a Member State). By the entry into force of the Directive in 2010, it is estimated by ACI, the Airport Council International, that 77 airports will be concerned.
Source: European Parliament press release; find full text here>>.
Thursday, October 23, 2008
USA: American Airline sues Yahoo over Keyword Advertising
On Oct. 17, American Airlines filed a law suit against Yahoo in U.S. District Court Fort Worth alleging trademark infringement related to Yahoo's paid Sponsor Results.
American Airlines seeks an order to temporarily and permanently bar Yahoo from selling the airline's trademarks, continuing to publish ads using keyword terms "identical or confusingly similar" to the airline's trademarks. It furthermore seeks restitution and punitive damages.Source: Eric Goldman Technology & Marketing Law Blog;
Documents of the case to be found here>>.
Wednesday, October 22, 2008
"Better protection for holiday-makers: Commissioner Kuneva welcomes Parliament's vote on Timeshare"
Consumer Commissioner Meglena Kuneva said: 'I warmly welcome Parliament's support for this Directive, which will allow consumers real peace of mind when they sign up for their dream holiday deal. The new rules will ensure that the best possible protection is in place for consumers in the modern holiday market, and that rogue traders will no longer be able to exploit loopholes in the law'."
This release is available in full text.
Monday, October 20, 2008
Canada: passenger sues airline over hot drink
Source: EdmontonSun.com; find article here>>.
Thursday, October 16, 2008
USA: New York area airports worst for late departures
Wednesday, October 15, 2008
German Supreme Court: no refund of the full package price following delayed connection flight
The claim was dismissed in all instances. German Supreme Court (BGH) affirmed its view that Reg. 261/2004 is exclusively granting claims against the operating carrier and does not apply to the organizer of a package tour. Given the complex services under a package tour contract, a flight delay of more than five hours would not entitle the consumer to terminate the contract if the dealy had only resulted into missing one or two out of 14 days of the package tour.
Source: BGH press release 187/2008; full German text available here>>.
Germany: one more reference for preliminary ruling in regard to Reg. 261/2004
Passengers sued the operating carrier for compensation because of denied boarding under Reg. 261/2004. First instance court (Amtsgericht Rüsselsheim) granted the claim, court of appeal (LG Darmstadt) dismissed it. Upon further appeal of the passengers, BGH posed the following questions to the ECJ:
- Can a rebooking to another flight be regarded "denied boarding" under Art. 4 par. 3 of the Reulation,
- if answered yes, shall this also apply if the rebooking solely was based on a decision of a tour organizer, not one of the carrier.
Monday, October 13, 2008
Proposal for a EC-Directive on Consumer Rights
For the first time it intends to move away from the minimum harmonisation approach in the former Directives (cf recital no 2).
According to Art 3 No 3, Art 30 to 39 concerning unfair contract terms, read in conjunction with Art 4 on full harmonisation, shall also apply to contracts which fall within the scope of the PTD 90/314/EEC.
The proposal can be found here:
http://ec.europa.eu/consumers/rights/docs/Directive_final_EN.pdf
Wednesday, October 08, 2008
UNWTO: World Tourism Day 2008 Think Tank
A group of leading public and private tourism stakeholders, representatives of civil society and of the UN system highlighted the inter-relationship between climate response and global poverty reduction efforts. Simultaneous efforts on both fronts are key to effectively meet and promote sustainability goals by the tourism sector.
Participants of the Think Tank welcomed two new initiatives:
- ClimateSolutions.travel: Built with support of Microsoft, this portal will be a global repository of good practice for all tourism stakeholders to replicate.
- Tourpact.GC: The first sectoral initiative of UN’s Global compact. It links the Corporate Responsibility Principles and Processes of the Compact with UNWTO’s Global Code of Ethics for Tourism. The UN Secretary-General has welcomed it as an initiative to be followed by other sectors.
International space Station awaiting tourist
Multi-millionaire US businessman Garriott is the son of US astronaut Owen Garriott. He paid more than 30 million dollars (20 million euros) to be launched into space from the Baikonur cosmodrome in Kazakhstan, according to Space Adventures, the US-based company that organised his trip.
Source: eTurboNews; read full article here>>.
Friday, October 03, 2008
Florida: law on Cuba travel bond blocked by federal judge
Before the measure was signed into law in June all travel agencies were required to pay the state a one-time USD 25,000 bond.
Despite the recent ruling, the legal battle between the travel agents and Florida lawmakers is not over: Some legal experts say the law oversteps the bounds of state authority.
Source: New York Times; find article here>>.
Thursday, October 02, 2008
Antarctica: threatened by tourism?
Antarctica is not a sovereign state and so legislation is difficult. With strict guidelines and codes of conduct, the umbrella organisation of Antarctic tour operators, IAATO, has been able to dispel many of the concerns. However, this self-regulation is no absolute guarantee for a healthy tourism industry on Antarctica.
Research from Maastricht University provides a possible solution: marketable visitor rights, as already used in the climate policy by means of trading in CO2 emission rights..
Source: Netherlands Organization for Scientific Research. "Tourism on Antarctica Threatening South Pole Environment; Solution Offered." ScienceDaily.
Friday, September 26, 2008
European Court of Justice: hearing on Reg. 261/2004
Advocate General Sharpston showed specific interest in the importance of the flight number for the purpose of distinguishing a mere delay from cancellation. The most pointed remark came from UK's representative who argued for a very restrictve interpretation of the term "cancellation" covering only cases when no flight at all was operated. This resulted into a robust discussion with the Advocate General who laid strong emphasis on the principle of equal treatment of comparable situations: from the passenger's view it wouldn't make much difference whether he reached his destination one day later because of a delay or because of a cancellation. Ms Sharpston stressed that the fundamental principle of equal treatment was binding for the European secondary legislator.
Ms Sharpston announced that she will give her opinion at a later stage of the proceedings.
European Court of First Instance: no damages granted after annulment of the Commission’s decision to interdict acquistion of First Choice by MyTravel
Airtours brought proceedings before the Court of First Instance which by judgment of 6 June 2002 annulled the decision, holding that the Commission had not shown to the requisite degree that negative effects on competition would arise by virtue of the merger.
Following that judgment, MyTravel Group brought an action before the Court of First Instance claiming damages for the loss it claimed to have suffered by reason of the unlawfulness vitiating the review procedure undertaken by the Commission of the compatibility of the proposed acquisition of the applicant’s competitor with the common market.
The Court of First Instance held, that for the non-contractual liability of the Community to arise there must be unlawful conduct by its institutions amounting to a manifest and grave disregard for the limits on their discretion. the complexity of the situations to be regulated in the control of mergers, the difficulties of application connected with the time constraints imposed on the administration in that regard and the margin of discretion available to the Commission must be taken into account in analysing whether a sufficiently serious breach on the Commission’s part may have arisen.
Having regard to those considerations, the Court of First Instance rules that the Commission did not commit a sufficiently serious infringement of a rule of law in analysing the Airtours/First Choice merger in light of the criteria relating to the creation of a collective dominant position.
Source: Court of First Instance press release>>.
Thursday, September 25, 2008
Relaunch of Aviation industry climate change website
The new-look website has been established to provide members of the flying public and those working in the industry with the science and facts on aviation and its climate change impact, while also detailing the huge amount of work being undertaken across the industry.
Source: ForImmediateRelease.Net; full article here>>.
UNTWO welcomes Norway as 154th member state
The Membership in UNWTO is part of Norway’s national strategy for the tourism industry, which highlights the importance of the further development of the sector as a vehicle for economic growth, in addition to traditional industries such as fishing, agriculture or oil.
Source: UNTWO press release>>.
Wednesday, August 27, 2008
USA: flight delays caused by computer breakdown
Problems with the Federal Aviation Adminstration (FAA)'s traffic management computer system at Georgia facility caused flight delays at U.S. airports on Tuesday.
An FAA Web site tracking airport status showed delays at about three dozen major airports across the country, largely centered in the northeastern U.S. The site advised passengers to "check your departure airport to see if your flight may be affected."
Source: eTurboNews; find article here>>.
Sunday, August 17, 2008
"II International Tourism Law Conference": Cancun (Mexico), 30 - 31 October
This event is organized by the IIJ-UNAM - the Institute of Legal Researches of the National Authonomous University of Mexico, the University of Quintana Roo and the University of the Caribbean, being sponsored by IFTTA - the International Forum of Travel and Tourism Advocates and IBCDTur - the Brazil Institute of Tourism Sciences and Law. The Organization is Coordinated by Enrique Mota Flores.
With this event, will take place the First IFTTA North-American Conference of Tourism and Travel Law, with the presence of 3 Members of the Board of IFTTA: Phil Cameron and Laurence Gore, from the United States, and Manuel David Masseno, from Portugal. The Program includes papers to be presented by other IFTTA Members as Rui Badaró, from Brazil, and Enrique Mota Flores, from Mexico.
Monday, August 11, 2008
"Aviation security rules: European Commission to increase transparency"
Information on articles that are currently prohibited from being carried by passengers in their cabin baggage or hold baggage was until now only available through airlines or airports. Due to opinion of Advocate General Sharpston in Case C-345/06 (Heinrich) the Commission was forced to find a quick solution for passengers.
The existing Commission Regulation No 622/2003/EC laying down measures for the implementation of the common basic standards on aviation security and its subsequent amendments are repealed and replaced by two legislative acts, a Commission Regulation and a Commission Decision. All those elements of the existing rules that can be placed in the public domain without adversely prejudicing aviation security are in the Regulation, whereas the Decision contains those elements which are deemed sensitive to place in the public domain. An example of what will be contained in the Decision (and thus not made public) is the minimum performance standards of security screening equipment used at airports.
Besides, the adoption of the Regulation and Decision addresses the wishes that were expressed on several occasions by the European Parliament.
The Regulation will be published in the Official Journal of the European Union (and thus available via the official website ). In addition, it will be placed on the European Commission's Transport website:
The Decision is addressed to the Member States, who will be responsible of making available the elements contained in the Decision to duly authorised persons on a 'need-to-know' basis. This respects Regulation No 2320/2002/EC establishing common rules in the field of civil aviation security which requires in Article 8 both that certain measures "shall be kept secret and not published" and that the national authorities shall make available the rules on aviation security to parties on a need-to-know basis.
Source: curia.eu and europa.eu/rapid
Stephan Keiler
Friday, August 08, 2008
Caribbean: heavy hurricane season to be expected
See details here>>.
USA: American Airline goes to court against displaying its fares in the net
Find article here>>.
Thursday, August 07, 2008
British Airways: Eurpoean top in lost luggage and flight delays?
Find the article here>>.
Monday, August 04, 2008
USA: airline sues pilots and union over campaign
The lawsuit, filed by United Airlines in Chicago last Wednesday, seeks a preliminary injunction against the Air Line Pilots Association and four pilots claiming they had organized an effort to encourage pilots to call in sick. The airline accuses the union of conducting a "public campaign of intimidation" meant to discourage pilots from filling in for the pilots who used their sick time, "effectively engaging in a slowdown." United Airline claims such slowdowns had led to the cancellation of hundreds of flights.
Source: Intl. Herald Tribune; find article here>>.
Wednesday, July 30, 2008
Malaysia: travel agents fight misleading airline advertising
According to industry observers, the offers were a result of a price war between the country's two fiercely competing carriers, upstart AirAsia and national carrier Malaysia Airlines.
Source: eTurboNews; find article here>>.
Tuesday, July 29, 2008
Florida: agents challenge law on Cuba travel
Before the measure was signed into law in June all travel agencies were required to pay the state a one-time USD 25,000 bond.
Despite the recent ruling, the legal battle between the travel agents and Florida lawmakers is not over: Some legal experts say the law oversteps the bounds of state authority.Source: New York Times; find article here>>.
Thursday, July 24, 2008
China: restrictions for business travelers
Now, Beijing and other Olympic cities such as Shanghai have stopped issuing official invitation letters, known as notification letters, needed for business visas until late September, unless it involves employment or executing business contracts, an official with the Beijing Municipal Bureau of Commerce said.
"We don't take in applications related to any other general business matters, such as attending conferences, visiting factories and business negotiations. Such applications will not be handled until after Sept. 20," Chen Yu said.
Source: International Herald Tribune; full article here>>."Blacklist of banned airlines: European Commission adopts an updated list"
Antonio Tajani, Commission Vice-President in charge of transport said that 'This is another important step in the continuous Commission's effort to enhance civil aviation safety, in the interest of all passengers. The Commission will pursue its cooperation and support to States, their civil aviation authorities and their airlines to ensure that the internationally agreed air safety standards are properly implemented.'."
This release is available in full text.
Wednesday, July 23, 2008
"The European Commission adopts its fourth report on visa waiver non-reciprocity with third countries"
Vice-President Jacques Barrot, Commissioner responsible for Justice, Freedom and Security underlined the usefulness of the reciprocity mechanism: 'This Report clearly demonstrates that the dialogue with third countries under the new visa-reciprocity mechanism has once again proven effective, resulting in visa free travel for all our citizens to another 3 countries. The Report however also proposes retaliatory measures where insufficient progress has been achieved. It is unacceptable that nationals from some third countries can benefit from visa free travel to the EU whilst some of our fellow EU citizens can't travel visa free to those countries. This is at the heart of our visa reciprocity mechanism and I am committed to ensuring that that principle is fully respected'."
This release is available in full text.
Tuesday, July 22, 2008
Mexico: tax on cruise passengers postponed
Source: Travel Weekly; find full article here>>.
Monday, July 21, 2008
Air Hostess Picks Up Chocolate Bar, Wins Space Trip
Wed Jul 16, 11:02 AM ET
PARIS (Reuters) - A French air hostess will become one of Europe's pioneer space tourists after picking a chocolate wrapper out of the rubbish and finding a winning number in a competition to fly to the upper reaches of the earth's atmosphere.
Mathilde Epron, 32, said she had bought a Kit Kat chocolate bar at her local supermarket but initially threw the wrapper in the bin, telling herself that "it's only others who win."
Two hours later, thinking back to the competition, she decided to try her luck and fished the wrapper out of the bin, only to find a code marked inside.
"For someone who works in air travel it's really a dream come true," she told France Info radio.A spokeswoman for Nestle in France confirmed that Epron had won the prize to take a flight on a four-seater, fighter-sized aircraft built by Rocketplane, a company that builds aircraft intended to provide cheap flights into space.
She will receive four days of astronaut training in Oklahoma City in the United States before boarding the Rocketplane XP aircraft which will reach an altitude of 100 km (60 miles) and allow a five-minute experience of weightlessness.
Sunday, July 20, 2008
South Africa: Tourism Services Association skeptical towards airline passenger protection
Satsa chief executive officer Michael Tatalias fears a Consumer Protection Act providing refund for passengers might end up attracting fewer new foreign airlines. Moreover, if a decision was "skewed" in favour of passengers, ticket prices could increase.
Source: iol.co.za; full article here>>.
Tuesday, July 15, 2008
Switzerland: "death tourism" unwanted
Swiss Justice Minister Eveline Widmer-Schlumpf says she would like to put a stop to the practice of people travelling to Switzerland to die. Swiss law tolerates assisted suicide when the patient commits the act and the helper has no direct interest. Several organisations offer the service, but only one group to foreigners.
The minister would like to introduce a period of reflection between the first contact made with an organisation and an assisted suicide. During this time the person would undergo counselling from the organisation or third party.
Source: swissinfo.ch; full article here>>.
Airport Laptop Searches and Anti-Counterfeiting
Originally published in Association of Retail Travel Agents ARTA E-News For July 11, 2008
Monday, July 14, 2008
New Rules For Data On International Passengers Flying to Beijing
The move would greatly accelerate the inspection process as it would allow the authorities to screen passengers before they land, said an official with the local border management agency.
He said the required information included the passenger's full name, nationality, gender, date of birth, passport validity and expiry date. Once the flight took off for Beijing, the information would be transmitted to Chinese border management agencies through a special network.
Agencies would receive and begin processing the information two hours before the flight landed at Beijing Capital International Airport. Carriers that failed to provide accurate and timely API would be fined up to 30,000 yuan (4,286 U.S. dollars) per case.
Click here for full article.
"Safer Holidays: Commissioner Kuneva welcomes new water safety guidelines"
Thursday, July 10, 2008
"All-inclusive air fares just around the corner as MEP back legislation on transparency"
This release is available in full text.
European Union: Commssion promotes sun protection
As the holiday seasons begins, Consumer Affairs Commissioner Meglena Kuneva and Health Commissioner Androulla Vassiliou have joined forces to help raise awareness of the dangers that excessive exposure to sunlight can cause. Last year, the Commission drew attention to the need for citizens to protect themselves against the dangerous effects of the sun, both against UV-A and UV-B radiation. Citizens should be vigilant and look out for the new sunscreen label "UVA", which stands for equal protection against UV-A and UV-B radiation.
More information here>>.European Court of Justice: Reg. 261/2004 does not apply to return flights from third country airports into the EU
journey in which passengers who have originally departed from an airport located in the territory of a Member State to which the EC Treaty applies travel back to that airport on a flight from an airport located in a non-member country. The fact that the outward and return flights are the subject of a single booking has no effect on the interpretation of that provision.
In ECJ's view to regard a ‘flight’ within the meaning of Article 3(1)(a) of Regulation No 261/2004 as an outward and return journey would have the effect of reducing the protection to be given to passengers under the regulation: passengers departing originally from an airport located in a Member State could claim the benefit of that protection only once if they were to suffer the same damage on the outward and the return legs, Passengers who had originally departed from an airport located in a non-member country would not be able to enjoy the protection provided by Regulation No 261/2004.
Full text of judgement available here>>.
Decision reported to IFTTA by Stephan Keiler.
Tuesday, July 08, 2008
France: judge orders US airline to stand trial for Concorde crash
A French judge has ordered Continental Airlines and five individuals to stand trial on charges arising from the crash of an Air France Concorde that killed 113 people in 2000. The defendants include two employees of the U.S. carrier, two employees of Aerospatiale, the company that made the supersonic Concorde, and a French aviation official. All are charged with manslaughter.
The crash in 2000 was a factor in the subsequent decision to remove all Concorde jets from service three years later.
Source: eTurboNews; find article here>>.
"Aviation to be included in the European Trading System from 2012 as MEPs adopt legislation"
This release is available in full text.
Monday, June 30, 2008
"Europe and US sign aviation agreement to improve safety and cut costs"
This press release is available in full text.
Thursday, June 26, 2008
European Union: Court of First Instance partly annuls Commission's decision on aid paid to Olympiaki Aeroporia Ypiresies
In 2002, the Greek authorities sent the Commission the detailed calculations of the compensation in favour of Olympiaki Aeroporia Ypiresies. It related to revenue lost in respect of the carriage of passengers and goods, the costs of destruction of sensitive goods, the additional costs of security checks, the costs of recalling an Athens to New York flight on 11 September 2001 and of cancelling the return flight, the costs of the landing and stay at Halifax (from 11 to 15 September 2001) of a flight the original destination of which was Toronto, the costs of extra repatriation flights (‘ferry flights’) on 18, 20 and 26 September 2001 and, finally, the costs connected with the additional hours worked by staff and the costs of additional security. The amount of EUR 4 827 586.21 was paid to Olympiaki in July 2002.
In 2006, at the conclusion of a formal investigation procedure, the Commission decided that the State aid was compatible with the common market as regards the compensation paid for the period from 11 to 14 September 2000 up to a maximum amount of EUR 1 962 680. On the other hand, the Commission considered that the cancellation of the flights of 15 and 16 September 2001 and the ‘ferry flights’ were but indirect repercussions of the terrorist attacks. It also ordered the recovery of any amount of aid paid in excess of EUR 1 962 680.
On the other hand, the Commission considered that the cancellation of the flights of 15 and 16 September 2001 and the ‘ferry flights’ were but indirect repercussions of the terrorist attacks. It also ordered the recovery of any amount of aid paid in excess of EUR 1 962 680.
Olympiaki applied to the Court of First Instance for the annulment of the Commission’s decision in so far as it fixed the maximum amount of compensation compatible with the common market at EUR 1 962 680. It challenged the determination that no loss which arose after 14 September 2001 had a causal connection with the terrorist attacks of 11 September.
The Court of First Instance notes that the existence of a direct connection between the exceptional occurrence and the damage caused does not presuppose that they occurred at the same time.
The Court of First Instance annuls the Commission’s decision in so far as it concerns the compensation for the cancellation, on 15 September 2001, of the flight to Toronto, on the ground that the evidence on which the Community institution relied in order to substantiate the lack of a causal connection did not justify its determination. Further, the Court of First Instance annuls for failure to state reasons, the Commission’s decision in so far as it concerns the losses suffered by Olympiaki, first, on its network apart from the North Atlantic and Israel (about EUR 1 212 000) and, second, lost revenue amounting to about EUR 500 000 in respect of the carriage of goods and other costs incurred.
Source: European Court of First Instance press release>>.